How to reach us

Visit us at our convenient Cary location:

  • Generations Family Practice: 110 Preston Executive Drive, Suite 100, Cary, NC 27513

  • Office Hours: Weekdays from 7:30 am – 6 pm (Closed from 12-1pm daily) ; Saturday Walk-in Hours: 9 am – Noon.

  • Phone: 919-852-3999

  • Fax: 919-378-9114

What to expect when you call our practice (how we will triage your call):

  • If you are having a life threatening emergency: Please hang up and Call 9-1-1, or go to your nearest emergency room.

  • If you are experiencing any medical symptoms that you feel are urgent, but may not be life threatening: A provider will be notified immediatetly to triage your condition.

  • If you are calling requesting a prescription refill: Generations Family Practice policy regarding prescription refills is that patients should first contact their pharmacy regarding refills.  Your pharmacy will then contact our office and the refill will be sent directly to the pharmacy.  Refills are subject to periodic evaluations of your healthcare concerns.

  • Requests for Appointments, Billing Inquiries, General Questions, or Business Inquiries: we will route your call to appropriate personnel.

  • After hours and minor emergencies: 919-852-3999.  An on-call provider is available thorugh the answering service 24/7.*

*Prescription refill requests will only be reviewed and completed during office hours.

Emailing us:

(Please note: To protect your privacy, please do not use e-mail to send personal, financial or medical information. Instead, use postal mail, our Patient Portal, fax us or call us, as email cannot be guaranteed to be secure.)

How to Find Us:

We’re just north of High House Road and west of Cary Parkway, behind the shops including La Farm Bakery and Bruegger's Bagels.

  • From Raleigh: Take NC 54 west to NW Cary Parkway. Turn left. Preston Executive Drive will be 1½ miles on the right.

  • From Durham/Chapel Hill and West: Take 1-40 east to Exit 285. Turn right onto Airport Boulevard. Go 2 3/10 miles to the intersection of NC 54 in Morrisville. Turn left on 54 (east) and go to the intersection of Northwest Cary Parkway. Turn right. Preston Executive Drive will be 1½ miles on the right.

  • From Apex/Fuquay-Varina and South: Take NC 55 north. After crossing US 64 Bypass, go 2¾ miles at the intersection of High House Road. Turn right and go 2½ miles to intersection of Northwest Cary Parkway. Turn left, go about 2/10 mile; turn left into Preston Executive Drive south entrance (nearer to High House), Generations will be on the left.

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