How to reach us

Visit us at our convenient Cary location:

  • Generations Family Practice: 1021 Darrington Drive, Suite 101, Cary, NC 27513
  • Office Hours: Weekdays from 7 am – 6 pm (Closed from 12-1pm daily) ; Saturday Walk-in Hours: 9 am – 1 pm.
  • Lab Hours (LabCorp): Weekdays from 7:30 am – 5 pm (Closed from 12-1pm daily) ; Saturday Walk-in Hours: 9 am – 1 pm.
  • Phone: 919-852-3999
  • Fax: 919-378-9114

What to expect when you call our practice (how we will triage your call):

  • If you are having a life threatening emergency: Please hang up and Call 9-1-1, or go to your nearest emergency room.
  • If you are experiencing any medical symptoms that you feel are urgent, but may not be life threatening: A provider will be notified immediatetly to triage your condition.
  • If you are calling requesting a prescription refill: Generations Family Practice policy regarding prescription refills is that patients should first contact their pharmacy regarding refills.  Your pharmacy will then contact our office and the refill will be sent directly to the pharmacy.  Refills are subject to periodic evaluations of your healthcare concerns.
  • Requests for Appointments, Billing Inquiries, General Questions, or Business Inquiries: we will route your call to appropriate personnel.
  • After hours and minor emergencies: 919-852-3999.  An on-call provider is available thorugh the answering service 24/7.*

*Prescription refill requests will only be reviewed and completed during office hours.

Emailing us:

(Please note: To protect your privacy, please do not use e-mail to send personal, financial or medical information. Instead, use postal mail, our Patient Portal, fax us or call us, as email cannot be guaranteed to be secure.)

How to Find Us:

We’ve Moved! We're just south of James Jackson Avenue and west of Cary Parkway, behind the shops including Dean's Kitchen and Golf Etc. Find us on Google Maps.

 

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